CF Toronto Eaton Centre is committed to providing excellent customer service to all its customers, including our customers with disabilities, based on the core principles of dignity, independence, inclusion, integration, responsiveness and equality of opportunity.
Accessibility features available for use while visiting CF Toronto Eaton Centre include:
As part of its continuing commitment to meeting the accessibility needs of its customers and staff with disabilities, The Cadillac Fairview Corporation Ltd. presents its Multi-Year Accessibility Plan, which addresses compliance requirements from 2012-2017.
The Plan addresses activities and deliverables specified in the Information and Communication, Employment and Design of Public Spaces Accessibility Standards and Regulations and outlines an action plan for meeting these regulations.
This document is available to the public and in alternate format and accessible communication supports upon request.
*Please note, during the Queen Street Bridge development, beginning April 18th, access to the pedestrian bridge will not be available. Access to Hudson's Bay and Saks Fifth Avenue is available through Queen Street (level 2), or level 1. For any questions, please contact Guest Services at (416) 598-8560
Cadillac Fairview is presently experiencing elevator malfunctions in the high rise bank at 20 Queen affecting all high rise cars. Otis elevator technicians are on site investigating and attempting to restore normal service as quickly as possible. We apologize for this inconvenience and interruption