Toronto Eaton Centre is committed to excellence in serving all customers, including people with disabilities, based on the core principles of dignity, independence, inclusion, integration, responsiveness and equality of opportunity. Accessibility features available for use while visiting Toronto Eaton Centre include:

  • Elevators
  • Escalators
  • Barrier Free Washrooms
  • Complimentary wheelchair loans
  • barrier-free public washrooms
  • Barrier Free Parking at all parking structures


Toronto Eaton Centre Accessible Customer Service Policy


Our Multi-Year Accessibility Plan


As part of its continuing commitment to meeting the accessibility needs of its customers and staff with disabilities, the Cadillac Fairview Corporation Ltd presents its Multi-Year Accessibility Plan which addresses compliance requirements from 2012-2017.


The Plan addresses activities and deliverables specified in the Information and Communication, Employment and Design of Public Spaces Accessibility Standards and Regulations and outlines an action plan for meeting these regulations.


This document is available to the public and in alternate format and accessible communication supports upon request.


The Cadillac Fairview Corporation Limited - Multi Year Accessibility Plan


AODA Compliance - Toronto Eaton Centre - Yonge Dundas Accessibility Elevator Accessibility (AODA): Users can follow these directions when entering Toronto Eaton Centre:


For alternative access to Toronto Eaton Centre shops, services, amenities and Accessibility elevators, please use the following entrances:

  • Yonge Street (beside Roots)
  • Dundas Street (65 Dundas / Best Buy)
  • Yonge Street (beside Starbucks)
  • Trinity Square (beside Mercatto Restaurant)
  • Albert Way (beside Aritizia)
  • Queen Street (between Yonge & Bay Streets)
  • Queen subway


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Jewelry at Toronto Eaton Centre