CF Toronto Eaton Centre is committed to providing excellent customer service to all its customers, including our customers with disabilities, based on the core principles of dignity, independence, inclusion, integration, responsiveness and equality of opportunity.
Accessibility features available for use while visiting CF Toronto Eaton Centre include:
As part of its continuing commitment to meeting the accessibility needs of its customers and staff with disabilities, The Cadillac Fairview Corporation Ltd. presents its Multi-Year Accessibility Plan, which addresses compliance requirements from 2012-2017.
The Plan addresses activities and deliverables specified in the Information and Communication, Employment and Design of Public Spaces Accessibility Standards and Regulations and outlines an action plan for meeting these regulations.
This document is available to the public and in alternate format and accessible communication supports upon request.
The escalator from Level 3 to Level 2 in the Dundas Atrium is currently under repair. Alternate access to Level 2 is available from the elevator in the Dundas Atrium or via escalators within H&M.
The escalator repairs will take an estimated 4 weeks. We apologize for any inconvenience this may cause. For assistance, please call Guest Services at (416) 598-8560.