Sherway Gardens Visitor Info

Visitor Information

Sherway Gardens Visitor Information

Located at

Sherway Gardens

25 The West Mall Toronto, Ontario M9C 1B8

Telephone(416) 621-1070

Mall Hours Closed Today

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Guest Services

The Guest Services Desk located at Entrance 7. Our team will assist you in whatever way they can!

Mall Directories

Printed mall directories layouts are always available at the Guest Services Desk or online

Lost and Found

If you are trying to locate a lost item, please contact our Security at 416-621-1140.

In-store Services:

The Post Office is located inside Shoppers Drug Mart at Entrance 7. Currency Exchange is located inside Scotiabank. Ticket Master is located inside Jean Machine.

Parenting Rooms

Parenting rooms are located near Door 3 and in the Gourmet Fare Washroom area (located in the North Expansion). They provide a clean, comfortable and private area to feed and change your child. A baby bottle warmer is available at Guest Services.

Valet Parking

We have 2 Valet Parking locations, one is located on the north side between Door 3 and Holt Renfrew, and the other is located on the south side of the shopping centre between Door 7 and Hudson's Bay.

Cost for Valet Parking is $8.00. Simply drop your car off in one of these locations and Valet by Gatsby will take care of the rest, giving you more time for shopping!

Regular Hours of Operation:

  • Monday - Friday: 11:00am-9:00pm
  • Saturday: 9:30am-9:00pm
  • Sunday: 11:00am-6:00pm


Wheelchairs and Wheeltrans Stops

Wheelchairs are available from the Security Office located just inside Door 3. They are available during regular shopping centre hours on a first-come, first-served basis.
Wheeltrans stops are found at both Door 4 and Door 7 where automated doors are located.

Gift Ideas

If you are looking for something specific, or just need a gift giving idea, our staff will happily assist you.

Battery Boost

If you return to your car and discover you need a battery boost, please call Security at 416-621-1140

Family/Disability Assist Washrooms

Family/Disability Assist Washrooms are located near Door 3.


Self service strollers are available at Door 4 and Door 6 for $6. Machines accept change, bills, Visa, MC & AMEX.


Taxi Direct-Line phones are located at entrance 4 and 7

The Cadillac Fairview SHOP! CARD®

Give the gift they deserve with the Cadillac Fairview SHOP! CARD. Redeemable at thousands of premier shopping, dining, and entertainment destinations in Cadillac Fairview shopping centres across Canada.

The SHOP! CARD is available for purchase at the serviCentre. Payment methods include:

  • Cash/Interac
    Cash limit of $1,000 per transaction per day.
    Credit card limit of $3,500 per transaction per day.
  • Certified Cheque & Electronic Funds Transfer
    Please allow approximately 10 business days to process orders purchased by certified cheque.

Please contact Guest Services for more information.

Due to anti-money laundering policies, customer service staff are required to obtain the customer’s name for personal purchases over $3,000 and the Company name for corporate purchases over $3,000.

Come visit Sherway Gardens

Sherway Gardens enjoys a reputation as the safest, cleanest and most comfortable shopping centre in the region with best in class retailers, lush gardens and lots of comfortable leather seating throughout the centre.ADD US TO YOUR ADVENTURE

Other nearby attractions



Our $550 million redevelopment is well underway:

  • North expansion: 210,000 square feet
  • The new centre: 1.3 million square feet
  • New Gourmet Fare in the North Expansion
  • 3 new full service restaurants
  • 23,000 square foot Harry Rosen
  • New Sporting Life in the North Expansion
  • Saks Fifth Avenue (Spring 2016)
  • Nordstrom (2017)
  • Over 200 stores
  • 3 multi-storey parkades
  • Realigned ring road with easier navigation

During this time, you may experience some minor inconvenience, as with any renovation, but we assure you that we will do our best to minimize any   disruption and work as quickly and efficiently as possible.


Download now
Jewelry at Sherway Gardens