Skip to main content
Sherway Gardens Visitor Info

Visitor Information

Located at

CF Sherway Gardens

25 The West Mall Toronto, Ontario M9C 1B8

Telephone(416) 621-1070

Hours of Operation Closed Today

M -
T -
W -
T -
F -
S -
S -

Mandatory use of face masks/coverings

The City of Toronto has created a by law which requires wearing a mask or face covering in indoor public spaces, including shopping malls effective July 7, 2020. This means that, with some exceptions, all customers or visitors entering CF Sherway Gardens are required to wear a mask or face covering while inside the shopping centre. A mask or face covering is an additional measure we can take to reduce the spread of COVID-19 and keep each other safe. For more information, please visit


The Guest Services desk is located at Door 7. Our team will assist you in whatever way they can!

SHOP! Text

CF Sherway Gardens is committed to ensuring you have an enjoyable shopping experience. To chat, text us at 416-639-9983 or click here for directions, shopping centre information, fashion tips, or even gift advice. Our Guest Services representatives are ready to help you in real-time during our hours of operation.

Public WiFi

CF Sherway Gardens offers FREE public WiFi as a courtesy to our guests. To access our WiFi network, enable WiFi on your mobile device and search for CF PUBLIC WIFI. You can connect with your Facebook, Twitter, or email address. Your session will not be timed and no information will be posted to your social channels. 

LiVE by CF app

LiVE by CF app is the best way to make the most of your next trip to CF Sherway Gardens. Get interactive maps, store info, promotions and an innovative way to build and save multiple wish lists. Get it here.

The Hudson’s Bay Parking Deck - P3 level

Please be advised that due to restoration and maintenance, The P3 level of the Hudson’s Bay Parking Deck will be closed starting Monday, June 14th. Curbside Pickup Zone 3 will be relocated to P2 level of the deck (across from Entrance #1).


To align with COVID-19 protocols, we have suspended our valet services until further notice

Lost and Found

If you are trying to locate a lost item, please contact our Security at 416-621-1140.


Family and Disability Assist Washrooms are located at all washroom locations.  

Parenting Rooms

Parenting rooms are located near Door 3, between Aldo and Maska towards the Management Office, and in the Gourmet Fare Washroom area (located in the North Expansion). They provide a clean, comfortable and private area to feed and change your child. Microwaves are available at both locations.

Gift Ideas

If you are looking for something specific, or just need a gift giving idea, our staff will happily assist you.

Battery Boost

If you return to your car and discover you need a battery boost, please call Security at 416-621-1140.

Bicycle stations

Our new bicycle station is located at the P2 (ground) level of the Hudson's Bay parkade, located beside Door 1 at the corner of The Queensway and The West Mall. Bicycle racks are located at Doors 5 and 7. For a map showing all locations please click here.


Wheelchairs are available from the Security Office located at Door 3 and Guest Services near Door 7. They are available during regular shopping centre hours on a first-come, first-served basis. Wheeltrans stops are found at both Door 4 and Door 7 where automated doors are located.


For further information on this policy, including verification of a service animal’s status, review the CF Sherway Gardens Accessible Customer Service Policy, please click here.


Click here for Service Disruptions and our Accessibility Policy.


To align with COVID-19 protocols, we have suspended our valet services until further notice


Canada Post is located inside Shoppers Drug Mart at Entrance 7. Currency Exchange is located inside Scotiabank. 


Taxi Direct-Line phones are located at Doors 4, 5 and 7.

Bus Routes 

The Bus Route, 123F Sherway, runs between Kipling Station and CF Sherway Gardens. 

THE CF SHOP! card®

Give the gift of choice. Whether you’re looking for a way to say ‘thank you’, ‘happy birthday’, or ‘let’s go shopping’ – the CF SHOP! card says it all. Redeemable at thousands of the top shopping, dining, and entertainment destinations in CF shopping centres, the CF SHOP! card can hold any amount between $10 and $500 - how much you give is up to you and the funds do not expire.

Real-time access to your gift card balance now at your fingertips with LiVE by CF!

Download the LiVE by CF app and create a My LiVE account to get real-time access to your CF SHOP! card balances, so you always know how much you have left to spend while you're at the mall.

Electric vehicle charging station
Need to power up? Now you can charge your vehicle while you shop. CF Sherway Gardens is equipped with twenty Tesla Superchargers, one level 3 DC Flo fast charger (CHAdeMO & CCS Combo) and two level 2 Flo chargers. Tesla Superchargers are located in the parking lot adjacent to the Queensway. Flo charging stations are located on the ground floor parking deck near Cactus Club.

Come visit Sherway Gardens

CF Sherway Gardens enjoys a reputation as the safest, cleanest and most comfortable shopping centre in the region with best in class retailers, lush gardens and comfortable leather seating throughout the centre.ADD US TO YOUR ADVENTURE

Other nearby attractions