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Events

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SOLD OUT: SANTA EXPERIENCE

Start Date: Sat Nov 19, 2016
End Date: Fri Dec 23, 2016

All shows are sold out, thank you to all who purchased tickets. Ticket adjustments or additions cannot be made. All ticket sales are not refundable, transferable, or exchangeable.

For more information, please see the FAQs below the available events.

Proceeds are donated to Children's Wish Foundation, Sleeping Children Around the World, and Autism Speaks Canada.

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Frequently Asked Questions

Tickets cost $15.00 plus HST per child (all ages, including infants). Adults may accompany their children at no cost to a maximum of 2 adults per child.  We limit the number of individuals in Centre Court for safety reasons in addition to wanting to offer the best experience.

Complimentary, professional digital photos will be taken (MAX. 3 PER TICKET). All guests will receive a unique download code to redeem their photos, available for download 20 minutes after it is taken. 

We listened to our guests and understand the lengthy time involved in standing in line. With everyone leading such busy lives, online ticket sales makes the process easier for our guests.

There are a couple of things that you can do.  Please check your junk folder - it may end up there. Additionally, check your credit card statement to ensure it has been processed. If you are certain you have not received your confirmation, please email jeremy.piedimonte@cadillacfairview.com for assistance.

No.  Parents/Guardians must remain with their children.

We accept VISA, Mastercard, Discover, and American Express only.  

No. Unless the session is cancelled, tickets are not transferrable, exchangeable or refundable. We will post any changes due to inclement weather on our social media outlets (Facebook Twitter, Instagram) as well as on the homepage of our website.

No.  All ticket sales are final. Please ensure that you confirm all information prior to submitting your order online.

Yes. A portion of proceeds from our program are donated to charity.

25 children can visit Santa per 45 minute session.  Over the course of the holiday season, 7500 children will take part in the Santa Experience.  Space is limited in order to provide the best experience for those attending. A maximum of 6 tickets per transaction is in effect (pending availability).

Each Session is approximately 45 minutes including photos

Please arrive 15 minutes prior to the start of the session. Tickets will not be reimbursed if sessions are missed.

To capture a moment with Santa, a ticket must be purchased. Our goal is to provide a unique Santa Experience for the children as well as supporting both local and abroad charities. 

In respecting that others have sensitivities and allergies to food products, we ask that you please refrain from bringing food into the Santa Experience. 

Tickets remain on sale until we sell out.  The system is refreshed in real time so information is always current.  When we sell out, the site will show “0 tickets available” beneath the session. Once sold out, the website will close.  Book early to avoid disappointment.

Santa has a big journey on the evening of December 24th and must get back to the North Pole to prepare.

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