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Hours of Operation
Mandatory Use of Facemasks and Coverings
Ottawa Public Health is mandating the use of masks or face coverings in many indoor public spaces, including shopping malls effective July 7, 2020. This means that, with some exceptions, all customers or visitors entering CF Rideau Centre are required to wear a mask or face covering while inside the shopping centre. A mask or face covering is an additional measure we can take to reduce the spread of COVID-19 and keep each other safe. For more information, please visit ottawapublichealth.ca. We thank you in advance for your cooperation.
Guest Services
Excellent customer service is a hallmark of the CF Rideau Centre shopping experience. Whether you're searching for a certain store or need suggestions on where to find a particular item, it's our job to help you find what you're looking for at CF Rideau Centre. While you're here, stop by Guest Services on Level 3 (next to the Freiman Bridge) for a range of services including:
Wheelchair Loans
Complimentary wheelchairs are available for use during regular shopping hours.
Nursing Room
Our nursing room features private nursing stations. Each one is equipped with a rocking chair, counter and soft lighting. The nursing room also includes a microwave, sink and two change tables.
Lost & Found
We have an extensive list of lost and found items. All items are kept for two weeks. To inquire about a lost item, please call (613) 236-6565 ext. 121247 or email us at ridguestservices@cadillacfairview.com.
THE CF SHOP! card®
Give the gift of choice. Whether you’re looking for a way to say ‘thank you’, ‘happy birthday’, or ‘let’s go shopping’ – the CF SHOP! card says it all. Redeemable at thousands of the top shopping, dining, and entertainment destinations in CF shopping centres, the CF SHOP! card can hold any amount between $10 and $500 - how much you give is up to you and the funds do not expire.
Real-time access to your gift card balance now at your fingertips with LiVE by CF!
Download the LiVE by CF app and create a My LiVE account to get real-time access to your CF SHOP! card balances, so you always know how much you have left to spend while you're at the mall.
CF SHOP! TEXT
CF Rideau Centre is committed to ensuring that our guests enjoy a memorable shopping experience. To chat, text us at 613-714-0101 for directions, shopping centre information, fashion tips or even gift advice. Our Guest Services representatives are ready to help you during our hours of operation. Find everything that you need, right at your fingertips.
ELECTRIC VEHICLE CHARGING STATION
Need to power up? Now you can charge your vehicle while you shop. CF Rideau Centre is equipped with eight Tesla superchargers, one level 3 DC Flo fast charger (CHAdeMO & CCS Combo) and two level 2 Flo chargers. Electric vehicle charging stations are located in the Green Garage. Charging rates and parking rates apply.
CF PUBLIC WIFI
Surf the web safely and freely during your next visit to CF Rideau Centre by connecting to our WIFI service "CF Public WIFI".
Located one block east of Parliament Hill and adjacent to the Shaw Centre and The Westin Hotel Ottawa hotel, CF Rideau Centre is situated in the heart of Ottawa's tourist hub. Conveniently centered between the downtown core and the ByWard Market and on the edge of the Rideau Canal, CF Rideau Centre is a key stop on every itinerary.ADD US TO YOUR ADVENTURE
