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Hours of Operation
Guest Services
Excellent customer service is a hallmark of the CF Rideau Centre shopping experience. Whether you're searching for a certain store or need suggestions on where to find a particular item, it's our job to help you find what you're looking for at CF Rideau Centre. While you're here, stop by Guest Services on Level 3 (next to Okaidi) for a range of services including:
Stroller & Wheelchair Loans
Complimentary wheelchairs, walkers and strollers are available for use during regular shopping hours.
Nursing Room
Our nursing room features private nursing stations. Each one is equipped with a rocking chair, counter and soft lighting. The nursing room also includes a microwave, sink and two change tables.
Coat Check
Check up to three coats for a cost of $2.00. Unfortunately, we do not accept travel bags, backpacks or other personal belongings. Items may not be left overnight.
Lost & Found
We have an extensive list of lost and found items. All items are kept for two weeks. To inquire about a lost item, please call (613) 236-6565 ext. 121247 or email us at ridguestservices@cadillacfairview.com.
THE CF SHOP! card®
Give the gift that’s always a perfect fit. The CF SHOP! card is redeemable at thousands of the top shopping, dining, and entertainment destinations in CF malls across Canada and can hold anywhere from $5 to $500 – the amount you want to give is up to you.
Please note: Guest Services is currently unavailable for CF SHOP! card sales. Please visit cfshopcard.ca to purchase a CF SHOP! card. Thank you for your understanding.
CF SHOP! TEXT
CF Rideau Centre is committed to ensuring that our guests enjoy a memorable shopping experience. To chat, text us at 613-714-0101 for directions, shopping centre information, fashion tips or even gift advice. Our Guest Services representatives are ready to help you during our hours of operation. Find everything that you need, right at your fingertips.
ELECTRIC VEHICLE CHARGING STATION
Need to power up? Now you can charge your vehicle while you shop. CF Rideau Centre is equipped with eight Tesla superchargers, one level 3 DC Flo fast charger (CHAdeMO & CCS Combo) and two level 2 Flo chargers. Electric vehicle charging stations are located in the Green Garage. Charging rates and parking rates apply. The Green Garage is temporarily closed. We apologize for the inconvenience.
CF PUBLIC WIFI
Surf the web safely and freely during your next visit to CF Rideau Centre by connecting to our WIFI service "CF Public WIFI".
Located one block east of Parliament Hill and adjacent to the Shaw Centre and The Westin Ottawa hotel, CF Rideau Centre is situated in the heart of Ottawa's tourist hub. Conveniently centered between the downtown core and the ByWard Market and on the edge of the Rideau Canal, CF Rideau Centre is a key stop on every itinerary.ADD US TO YOUR ADVENTURE
