Rideau Centre Visitor Info

Visitor Information

Rideau Centre Visitor Information

Located at

CF Rideau Centre

50 Rideau Street Ottawa, Ontario K1N 9J7

Telephone(613) 236-6565

Mall Hours Closed Today

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Guest Services

Excellent customer service is a hallmark of the CF Rideau Centre shopping experience. Whether you're searching for a certain store or need suggestions on where to find a particular item, it's our job to help you find what you're looking for at CF Rideau Centre. While you're here, stop by Guest Services on Level 3 (next to Gymboree) for a range of services including:

Stroller & Wheelchair Loans

Complimentary wheelchairs, walkers and strollers are available for use during regular shopping hours (identification and a $40.00 refundable deposit required).

Nursing Room

Our nursing room features private nursing stations. Each one is equipped with a rocking chair, counter and soft lighting. The nursing room also includes a microwave, sink and two change tables.

Coat & Parcel Check

Check up to three items for a cost of $2.00. Items may not be left overnight.

Gift Wrap

We offer a choice of two signature gift wraps. Prices vary by size.

Lost & Found

We have an extensive list of lost and found items. All items are kept for two weeks. To inquire about a lost item, please call (613) 236-6565 ext. 121247.

THE CF SHOP! card®

Give the gift that’s always a perfect fit. The CF SHOP! card is redeemable at thousands of the top shopping, dining, and entertainment destinations in CF malls across Canada and can hold anywhere from $5 to $500 – the amount you want to give is up to you.


CF Rideau Centre is committed to ensuring that our guests enjoy a memorable shopping experience. To chat, text us at 613-714-0101 for directions, shopping centre information, fashion tips or even gift advice. Our Guest Services representatives are ready to help you during our hours of operation. Find everything that you need, right at your fingertips.


Is your battery running out and you're not done shopping? Our new charging stations bring a whole new meaning to power shopping! It is now possible to charge your cell phone or tablet while shopping. You can charge your devices, free of charge, at our charging stations located on Level 3 on the Freiman Bridge.


Surf the web safely and freely during your next visit to CF Rideau Centre by connecting to our WIFI service "CF Public WIFI".

 Ogilvy Square

Located one block east of Parliament Hill and adjacent to the Shaw Centre and The Westin Ottawa hotel, CF Rideau Centre is situated in the heart of Ottawa's tourist hub. Conveniently centered between the downtown core and the ByWard Market and on the edge of the Rideau Canal, CF Rideau Centre is a key stop on every itinerary.ADD US TO YOUR ADVENTURE

Other nearby attractions

Visit OttawaTourism.ca, the official Ottawa travel website and guide to Canada’s Capital Region. Here you can learn about Ottawa attractions, preview Ottawa restaurants and great Ottawa shopping. Plan your visit and book Ottawa hotels, accommodations and getaway packages online.


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Jewelry at Rideau Centre