Start Date: Sat Nov 16, 2019
End Date: Tue Dec 24, 2019
It’s the most wonderful time of the year and we’re making your visit with Santa more convenient and magical than ever before!
Bring your family for a visit and photos with Santa! Various photo packages from Believe Imaging will be available for purchase. Each child will receive a ME to WE colouring sheet and a surprise email from Santa on Christmas Eve!
Pre-book your ticket for this experience to guarantee your reservation. You will receive a reminder email 48-hours in advance of your booking.
LOCATION: Santa’s workshop will be located in the Main Galleria.
CANCELLATION POLICY: Santa understands plans sometimes change. Please complete this form at least 48 hours prior to your scheduled time to cancel or change your reservation.
HAVE QUESTIONS? Check out our FAQ's below or text (604) 449-2922.
Absolutely! Santa’s Elves will be keeping a close eye on walk-in visitors and will sneak you in to visit with Santa when space is available. Note that reservations are strongly recommended to make sure everyone gets to see Santa this year.
Each visit with Santa is a little different. You’re welcome to come and visit, take a photo and chat with Santa. The average visit time is approximately 10 minutes.
Santa Central is located in the Main Galleria behind Guest Services.
Please arrive 5-10 minutes before your reservation. Once you’re there, show your ticket to the reservation attendant and they’ll let you know what to do next.
You can book your visit with Santa by selecting an available date, time, and type of visit from our booking calendar. You’ll then be brought to another site to pay and add any additional information. Once you’re done, your confirmation and ticket will be emailed to you.
Your confirmation has been sent to the email address you entered when you booked your reservation.
To change your reservation, you must cancel and re-book. Cancellations can be made here. You will need to book a new timeslot if you'd sill like to visit Santa. Please note that availability may be limited when rebooking.
Reservations will be available as long as there are spots remaining in the calendar.
Washrooms are located in the Dining Terrace on the upper level, the corridor next to soft moc and the south entrance by Buck-or-Two.