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Polo Park Visitor Info

Visitor Information

Located at

CF Polo Park

Portage Avenue & St. James Street

Telephone(204) 784-2501

Hours of Operation Closed Today

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Mandatory Use of Face Masks/Coverings

The Province of Manitoba has created a policy which requires wearing a mask or face covering in indoor public spaces, including shopping malls effective September 28, 2020. This means that, with some exceptions, all customers or visitors entering CF Polo Park are required to wear a mask or face covering while inside the shopping centre. A mask or face covering is an additional measure we can take to reduce the spread of COVID-19 and keep each other safe. For more information, please visit  

Guest Services

Polo Park offers a wide range of customer-focused services to ensure a great shopping experience. You can visit our Guest Services Centre located on the Main Level between Centre Court and Starbucks, or call us at 204-784-2501.


CF Polo Park is committed to ensuring you have an enjoyable shopping experience. Text us at 204-814-3200 for directions, shopping centre    information, fashion tips, or even gift advice. Our Guest Services representatives are ready to help you in real-time during our hours of operation. 


We have 4 dynamic dine-in restaurants and a diverse array of restaurants in our food court which offer a wide variety of choices sure to please your palate.

Emergency Sewing Supplies

Needle, thread, buttons and safety pins available for emergencies.

Employment Opportunity Bank

Mall merchants post employment openings within their retail outlets.

First Aid

First Aid and CPR trained personnel always available during mall hours.

In-Mall Paging

Paging is available in emergency situations.

Lost & Found

Whether you have lost an item or found one, simply visit our Guest Services Centre and one of our Guest Services Representatives will be happy to assist you


Need a taxi? Taxi's are available at the south entrance outside Sport Chek. 

Tourism Information

Let one of our Guest Services representatives answer your questions and provide you with a wide variety of tourist attraction brochures.

Electric Scooters/Wheelchairs 

Two complimentary Electric Scooters are now available at Guest Services. Use is offered on a first come - first served basis. A credit card imprint deposit is required.

We are excited to be partnering with Scootaround, a Winnipeg-based company, to provide the WHILL Model Ci for guest use. This innovative mobility device is unlike any other powerchair out there! It allows guests to navigate stores with ease thanks to its tight turning radius. Experience the difference of the Model Ci today at Polo Park. 

THE CF SHOP! card®

Give the gift of choice. Whether you’re looking for a way to say ‘thank you’, ‘happy birthday’, or ‘let’s go shopping’ – the CF SHOP! card says it all. Redeemable at thousands of the top shopping, dining, and entertainment destinations in CF shopping centres, the CF SHOP! card can hold any amount between $10 and $500 - how much you give is up to you and the funds do not expire.

Real-time access to your gift card balance now at your fingertips with LiVE by CF!

Download the LiVE by CF app and create a My LiVE account to get real-time access to your CF SHOP! card balances, so you always know how much you have left to spend while you're at the mall.

Electric vehicle charging stations

Need to power up? Now you can charge your vehicle while you shop. CF Polo Park is equipped with one level 3 DC Flo fast charger (CHAdeMO & CCS Combo) and two level 2 Flo chargers located outside of Entrance 4 in the South East Lot. Tesla chargers are located off Empress St. to the north of Earls. 


Wi-Fi is available in several locations* in CF Polo Park:

  • CF Public Wifi available to guests (visit Guest Services for instructions)
  • Apple
  • Second Cup
  • Starbucks

*Conditions apply, see stores for details.