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Polo Park Visitor Info

Visitor Information

Located at

CF Polo Park

Portage Avenue & St. James Street

Telephone(204) 784-2501

Hours of Operation Closed Today

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Guest Services

Polo Park offers a wide range of customer-focused services to ensure a great shopping experience. You can visit our Guest Services Centre located on the Main Level between Centre Court and Starbucks, or call us at 204-784-2501.

CF SHOP! TEXT

CF Polo Park is committed to ensuring you have an enjoyable shopping experience. Text us at 204-814-3200 for directions, shopping centre    information, fashion tips, or even gift advice. Our Guest Services representatives are ready to help you in real-time during our hours of operation. 

Dining

We have 4 dynamic dine-in restaurants and a diverse array of restaurants in our food court which offer a wide variety of choices sure to please your palate.

Emergency Sewing Supplies

Needle, thread, buttons and safety pins available for emergencies.

Employment Opportunity Bank

Mall merchants post employment openings within their retail outlets.

First Aid

First Aid and CPR trained personnel always available during mall hours.

In-Mall Paging

Paging is available in emergency situations.

Lost & Found

Whether you have lost an item or found one, simply visit our Guest Services Centre and one of our Guest Services Representatives will be happy to assist you

CF Park

CF Park is a service that allows you to reserve your parking spot close to the door. Reserve your premium parking spot to avoid the hassle of looking for a place to park and enjoy more time shopping at your favourite stores. 

Public Transit SCHEDULES

Public Transportation schedules can be found at our Guest Services Centre.

TAXI

Need a taxi? Taxi's are available at the south entrance outside Sport Chek. 

Tourism Information

Let one of our Guest Services representatives answer your questions and provide you with a wide variety of tourist attraction brochures.

Wheelchairs/Walkers 

Complimentary service for Polo Park customers.  Identification is required.

THE CF SHOP! card®

Give the gift that’s always a perfect fit. The CF SHOP! card is redeemable at thousands of the top shopping, dining, and entertainment destinations in CF malls across Canada and can hold anywhere from $5 to $500 – the amount you want to give is up to you.

Please note: Guest Services is currently unavailable for CF SHOP! card sales.  Please visit cfshopcard.ca to purchase a CF SHOP! Card.  Thank you for your understanding.

Coat and Purchase Check

Please visit our Guest Services Centre where you can check your coat and purchases for $1 per item.

We do not check personal luggage, briefcases or purses. We apologize for the inconvenience.

Electric Scooters 

Two complimentary Electric Scooters are now available at Guest Services. Use is offered on a first come - first served basis. A credit card imprint deposit is required.

Strollers
Single strollers are available through vending dispensers on the main level at the South entrance, and on the upper level near the Bay.

electric vehicle charging stations

Need to power up? Now you can charge your vehicle while you shop. CF Polo Park is equipped with one level 3 DC Flo fast charger (CHAdeMO & CCS Combo) and two level 2 Flo chargers located outside of Entrance 4 in the South East Lot.

WI-FI

Wi-Fi is available in several locations* in CF Polo Park:

  • CF Public Wifi available to guests (visit Guest Services for instructions)
  • Apple
  • Second Cup
  • Starbucks

*Conditions apply, see stores for details.