Visitor Information

Plan your visit to CF Pacific Centre.

Find hours, directions, and learn more about our various services to enhance your shopping experience. We can't wait to see you!

Shopping Centre Hours

Shopping Centre Hours

Monday 10:00 AM-07:00 PM
Tuesday 10:00 AM-07:00 PM
Wednesday 10:00 AM-07:00 PM
Thursday 10:00 AM-09:00 PM
Friday 10:00 AM-09:00 PM
Saturday 10:00 AM-08:00 PM
Sunday 11:00 AM-07:00 PM

Location and Phone Number

CF Pacific Centre 701 West Georgia St. Vancouver, BC V7Y 1G5 (604) 688-7235

Holiday Hours

Good Friday - Friday, March 29th | 11:00am- 7:00pm

Victoria Day - Monday, May 20th | 11:00am- 7:00pm

Canada Day - Monday, July 1st | 11:00am- 7:00pm

B.C. Day - Monday, August 5th | 11:00am- 7:00pm

Labour Day - Monday, September 2nd | 11:00am- 7:00pm

National Day for Truth and Reconciliation - Monday, September 30th | 11:00am- 7:00pm

Thanksgiving day - Monday, October 14th | 11:00am- 7:00pm

Remembrance Day - Monday, November 11th | 11:05am - 7:00pm

Christmas Day - Wednesday, December 25th | CLOSED

Shopping Centre Guidelines

  • Cadillac Fairview has a zero-tolerance policy for harrassment and discrimination in any form.

  • Pets are not permitted, with the exception of service animals.

  • Use of bicycles, scooters, skateboards, etc., are strictly prohibited in the centre.

  • All guests must be fully dressed and shoes must be worn at all times.

  • No smoking, vaping or any illegal drug use on the premises.

Guest Services

Visit CF Pacific Centre in Downtown Vancouver where you’ll find luxurious shopping and premium retailers. Featuring Holt Renfrew, Harry Rosen, H&M, Apple, kate spade new york, Mackage, Ted Baker London, and so much more. Located on the corner of Georgia and Howe, adjacent to Robson St. and the Vancouver Art Gallery.

Guest Services is located on level M1 of the shopping centre, and provides a variety of complimentary services including: general information, tourist and community information, Parcel Check, the CF SHOP! card® and UnionPay. For more information, please contact Guest Services by email at pccguestservices@cadillacfairview.com or call (604) 688-7235.

Parcel Check

  • Complimentary service available at Guest Services

  • Perishable food items, alcohol, and cannabis are not accepted

  • Photo ID must be presented to utilize the service

  • A phone number is collected at commencement of service

  • Items must be picked up a minimum of 30 minutes prior to shopping centre closing time

  • Available while space permits

  • Cadillac Fairview reserves the right to refuse service

The CF SHOP! card®

Give the gift of choice. Whether you’re looking for a way to say ‘thank you’, ‘happy birthday’, or ‘let’s go shopping’ – the CF SHOP! card says it all. Redeemable at thousands of the top shopping, dining, and entertainment destinations in CF shopping centres, the CF SHOP! card can hold any amount between $5 and $500 - how much you give is up to you and the funds do not expire.

Real-time access to your gift card balance now at your fingertips with LIVE by CF!

Download the LIVE by CF app and create a LIVE by CF account to get real-time access to your CF SHOP! card balances, so you always know how much you have left to spend while you're at the mall.

LIVE by CF

LIVE by CF app is the best way to make the most of your next trip to a CF shopping centre. Get interactive maps, store info and promotions. Get it here.

Food & Drink

Food & Drink is an online directory of food retailers at CF shopping centres that offer takeout, delivery, and special offers which can be accessed online (https://shops.cadillacfairview.com/property/cf-pacific-centre/food).

Public WIFI

CF Pacific Centre now offers FREE public WiFi as a courtesy to our guests. To access our WiFi network, enable WiFi on your mobile device and search for CF PUBLIC WIFI. You can connect with your Facebook, Twitter, or email address. Your session will not be timed and no information will be posted to your social channels.

Security

Security for CF Pacific Centre is provided by Paladin Security. Their staff is on site 24 hours a day with a central desk designated for alarm systems, security camera monitoring and first aid response. The desk is located up the stairwell beside the Aritzia store near the Georgia and Howe entrance.

Safewalk

If you don't want to walk alone to your vehicle, Safewalk is always available and our security staff would be pleased to help you.  Call them at (604) 669-3241 to make arrangements.

Accessibility

We are committed to serving all our customers, without any barriers of any kind.

Cadillac Fairview is committed to providing excellent customer service to all its customers, including our customers with disabilities, based on the core principles of dignity, independence, inclusion, integration, responsiveness, and equality of opportunity.

Accessibility Policy

By Car or Taxi

CF Pacific Centre offers excellent access via private vehicle or taxi. Major arterial roads are adjacent to Pacific Centre and access to the centre’s two underground parkades is available on Howe Street through points on Robson Street, Dunsmuir Street, and Pender Street.

By Expo and Millenium Skytrain Lines

Accessed via Granville Station, located directly across CF Pacific Centre.

By Canada Line

Accessed via Vancouver City Station, with direct connection through CF Pacific Centre near Guest Services.

By Translink Bus Routes

Various bus routes are available on Granville, Howe, Robson, and Pender Street.

Parking

Located below CF Pacific Centre, parking can be accessed off Howe Street or Robson Street.

$5 per half hour

$10 Hourly Rate

Weekday Pricing Daytime (5:00 AM - 6:00 PM) Maximum $32.00

Evening (6:00 PM - 5:00 AM) Maximum $14.00

Daily Maximum $46.00

Weekend / Holiday Pricing

Daytime (5:00 AM - 6:00 PM) Maximum $15.00

Evening (6:00 PM - 5:00 AM) Maximum $12.50

Weekend / Holiday Daily Maximum $27.50

For more information, please click here.

777 Dunsmuir Street Parking

Located below the North end of CF Pacific Centre, parking can be accessed off Howe Street.

$4.75 per half hour

$9.50 Hourly Rate

Weekday Pricing

Daytime (5:00 AM - 6:00 PM) Maximum $32

Evening (6:00 PM - 5:00 AM) Maximum $14

Daily Maximum $46.00

Weekend Pricing/ Holiday Pricing

Daytime (5:00 AM - 6:00 PM) Maximum $15.00

Evening (6:00 PM - 5:00 AM) Maximum $12.50

Daily Maximum $27.50

For more information, please click here.

Holt Renfrew Valet

Holt Renfrew offers valet parking during regular store hours. For the entrance to valet, enter on Howe Street between West Pender and Dunsmuir.

$8 Valet Fee + hourly rate on weekdays.

EV Charging Stations

Three EV charging stations are located on P2 in our parkade.

Tesla Supercharger Station

Located on the P2 level of the CF Pacific Centre parkade, these 22 spots provide supercharging capabilities specific to Tesla vehicles and are available to monthly, daily, and hourly parkers who have paid for parking within the lot.*

For more information on the Tesla Superchargers, please visit: https://www.tesla.com

*Additional charging fees may be applicable through the cars owners' relationship with Tesla.