Guest Services is located between Michael Hill Jeweller and La Senza on the lower level near the food court. Contact us at 519-667-4884 x.125233 with any inquiries. Our goal is to provide our guests with exceptional service to ensure your stay with us is a pleasant one. Our friendly staff have exceptional knowledge of our stores and services - they are available during mall hours to assist you.
CF Masonville Place is committed to ensuring you have an enjoyable shopping experience. Text us at 226-646-3440 for directions, shopping centre information, fashion tips, or even gift advice. Our Guest Services representatives are ready to help you in real-time during our hours of operation.
Smarte Carte Strollers located at lower level between Hallmark and Bentley.
Self Service - no waiting in line
50 ¢ Return reward
(Masonville's portion of the proceeds are donated to a local children's charity) Vending units accept credit cards and cash
Roomy – suitable for pre-schoolers
A moving steering wheel to keep little hands occupied
Storage space – for your personal & shopping items
Cup holders – for mom & dad
If you have lost or found an item during your visit to Masonville Place, please contact a Guest Services Team member and someone will assist you immediately.
Give the gift that’s always a perfect fit. The CF SHOP! card is redeemable at thousands of the top shopping, dining, and entertainment destinations in CF malls across Canada and can hold anywhere from $5 to $500 – the amount you want to give is up to you.
Please note: Guest Services is currently unavailable for CF SHOP! card sales. Please visit cfshopcard.ca to purchase a CF SHOP! card. Thank you for your understanding.
CF Park is a service that allows you to reserve your parking spot close to the door. Reserve your premium parking spot to avoid the hassle of looking for a place to park and enjoy more time shopping at your favourite stores.
Click Here for our Accessibility Policy and Service Disruptions.