CF SHOP! card | CF Masonville Place

CF SHOP! card^®

PURCHASE
|
RECHARGE
|
FAQ
|
CHECK BALANCE

PURCHASE
|
RECHARGE
|
FAQ
|
CHECK
BALANCE

Where it all comes together

Shopping Dining Entertainment

Redeemable at thousands of the top shopping, dining, and entertainment destinations in CF malls across Canada. The CF SHOP! card can hold anywhere from $5 to $500 – the amount you want to give is up to you. For a list of participating retailers, see the CF Masonville Place Directory.

PURCHASE AT GUEST SERVICES

To pick up a CF SHOP! card in person, head over to our guest services where we would be happy to help.

For more information, or to buy cards in bulk, give guest services a call at 519-667-4884.

PAYMENT DETAILS

If purchasing by credit
There is a credit card limit of $5,000 per transaction per day.

Certified Cheque & Electronic Funds Transfer
Please allow 10 business days to process orders purchased by certified cheque.

For purchases over $3,000
Due to anti-money laundering policies, guest services is required to obtain the customer’s name for personal purchases over $3,000 and the Company name for corporate purchases over $3,000.

PURCHASING FEE

The CF SHOP! card is subject to a one time purchasing fee.

1 to 25 cards - $1.50 per card

26 to 50 cards - $1.00 per card

51 to 99 cards - $0.75 per card

100 cards or more - No charge per card

All up-front purchasing fees are waived for one time orders of $1,000 or more than 100 cards.

PURCHASE ONLINE

BUY A CARD

Pay by

Questions? 1-866-229-2224

customerservice@cfshopcard.ca

ONLINE CORPORATE PURCHASES

BUY IN BULK

Pay by

Electronic Funds Transfer

Questions? 1-866-229-2224

corp.order@cadillacfairview.com

RECHARGE YOUR CARD -
CF SHOP! Plus card

The CF SHOP! Plus card is simply a standard CF SHOP!
card that has been linked to the CF SHOP! app.

GOT MORE THAN 1 CF SHOP! card? LINK THEM!

Never lose another gift card. Link every CF SHOP! card to the app to combine gift card balances onto a single card. The last card added to the app will automatically become your primary CF SHOP! Plus card.

TRACK EVERY TRANSACTION

All transactions made on your CF SHOP! Plus card can be tracked on your CF SHOP! app.

RELOAD YOUR CARD

Easily add money to your card balance by linking it to your credit card. You can set a credit limit between $25 and $500 and your credit card will be billed every time you use your CF SHOP! Plus card.

SECURITY

Feel secure in knowing that no one else can use your CF SHOP! card once it's linked to the CF SHOP! app. Your CF SHOP! Plus card has to be unlocked before each transaction and will automatically lock again after. The locking function means you can feel secure knowing that you’re the only one that can access your card.

You are also notified, via text message, every time you use your card.

DOWNLOAD THE APP
TO GET STARTED

FREQUENTLY ASKED QUESTIONS

How do I use the CF SHOP! card?

Using the CF SHOP! card is easy and convenient. The CF SHOP! card is currently redeemable at more than 95% of Cadillac Fairview retailers. As participation is voluntary, and may vary from centre to centre, it is a good idea to check cfshops.com for a complete list of stores.

When you arrive at a retail location, let the sales associate know you will be using the CF SHOP! card to pay for your purchase.

What if I want to spend more than my card limit?

If your purchase costs more than the CF SHOP! card balance, you will need to pay the remaining cost using another form of payment. Some stores cannot split purchases between the CF SHOP! card and credit or debit cards. In this case, you may be asked to pay the difference in cash.

To check your CF SHOP! card balance at any time, please visit cfregister.ca or call 1-800-755-8608. During regular business hours, you can visit any CF mall Guest Services. The balance is also printed on the bottom of your last receipt.

What if I want to return the purchase I made using my CF SHOP! card?

If, for any reason, you need to return the item you purchased with your CF SHOP! card, you will need to check with the store’s return policy. Their policies may be to credit the funds back to your card, give you in-store credit or give you money back. Funds credited back to the CF SHOP! card may not be immediately available. For more details or assistance please contact customer service at 1-866-229-2224.

Do CF SHOP! card gift cards ever expire?

CF SHOP! card gift cards do not expire.

CF SHOP! card gift cards purchased on and/or after July 6, 2015 are not subject to any Account Maintenance Fee. Cards that were purchased on and/or before July 5, 2015 may be subject to a monthly Account Maintenance Fee. Please visit cfregister.ca or call 1-800-755-8608 for full Terms + Conditions directly related to your card. During regular business hours, you can visit any CF mall Guest Services.