Image of Santa Visit 2019

Visit with Santa

Start Date: Sat Nov 16, 2019
End Date: Tue Dec 24, 2019

Pre-purchase your ticket for this experience to guarantee your reservation. This experience includes:

  • Storytime with Santa
  • 3 professional digital photos
  • Keepsake holiday book - “A Magical Canadian Christmas” by Jackie Burns
  • Email from Santa on Christmas Eve

Duration: 30 minutes
Price: $17 per child plus HST per child (all ages, including infants)

Children will enjoy a visit with Santa. Parents/guardians are encouraged to take photos with their own camera/device. Each child will receive a ME to WE colouring sheet and a surprise email from Santa on Christmas Eve! Be sure to bring your own camera/device to take photos of your little ones with Santa as there will not be a professional photographer present.

Pre-book your ticket for this experience to guarantee your reservation. You will receive a reminder email 48-hours in advance of your booking.

Duration: 5 minutes
Price: Free

LOCATION: Santa's workshop will be located on the Lower Level, Centre Court.

Enhance your Santa experience this year and pre-book a premium parking spot close to the door. Book today.

CANCELLATION POLICY: Santa understands plans sometimes change. Please complete this form at least 48 hours prior to your scheduled time to cancel or change your reservation. 

HAVE QUESTIONS? Check out our FAQ's below or text (226) 646-3440.

This holiday season, Cadillac Fairview is proud to dedicate a portion of ticket sales to The Children's Health Foundation.


The Storytime Santa experience will be 30 minutes. This includes a story with Santa as well as time for your child to interact with Santa. Photos are to be taken by a parent or guardian.


Meet & Greet Santa duration is around 5 minutes.

A premium ticket is $17 and includes story time with Santa, where they are read a special CF Children’s Book written by Canadian Author Jackie Burns. They will also be treated with a copy to take home, and will have the opportunity to take photos with Santa.

A visit with Meet & Greet Santa is free, parents or guardians can take photos. Reservations are still recommended.

The program is intended for children ages 3-8, but everyone is welcome.

Yes, Santa can see more than one child from your family during your visit. Reservations are one per child. Up to two parents/guardians per child. If you have multiple children in your family, you will need to purchase multiple tickets.

Santa's workshop is located on the Lower Level, Centre Court

Please arrive 5-10 minutes before your reservation. Once you're there, show your reservation confirmation to one of Santa's helpers and they'll let you know what to do next.

You can book your visit with Santa by clicking on one of the Buy Tickets buttons above. From there you'll be taken to another site where you will select an available date and time in our booking calendar and will complete your payment details and any additional information. Once you're done, your confirmation and reservation will be emailed to you.

Your confirmation has been sent to the email address you entered when you booked your reservation.

To change your reservation, you must cancel and re-book. Cancellations can be made here. You will need to book a new timeslot if you'd sill like to visit Santa. Please note that availability may be limited when rebooking. 

Reservations will be available as long as there are spots remaining in the calendar.

Yes, during your visit with Santa there will be time for you to take photos.

Walk ups will be accepted if there are spots remaining in the calendar. Should a spot be available at the time of the walk up, the reservation and payment will need to be completed through our online booking calendar using a personal device before the visit begins, for our story time experience. Santa staff will not be able to accept cash or credit payments on the spot.

In addition to online registrations, we also have some time built in between sessions to allow for walk ups to see Santa. Be sure to bring your own camera/device to take photos of your little ones with Santa as no professional pictures will be taken during the meet and greet sessions. Upon arrival to the Santa Set please see Santa's helper to see if spots are still available

Yes, all children, even those under the age of 1, require a ticket.

Once submitted, it can take 3-10 business days to have the cancellation request processed and subsequently refunded.

For Santa's hours please click "Buy a ticket" for premium hour spots or "Reserve a Spot" for free hour spots.

Unfortunately, pet photos with Santa will not be offered at CF Masonville Place. Shoppers looking for this service can visit our sister properties, CF Fairview Mall, CF Markville, and CF Fairview Park for details.


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Masonville Place