999 Upper Wentworth Street Hamilton, Ontario L9A 4X5
Our knowledgeable Guest Service Representatives are dedicated to serving you with the utmost respect, understanding and care, and provide you with the latest centre information and any assistance, whether you are in the shopping centre or calling from home. Our mission is to make every visit an unforgettable shopping experience. For Guest Services assistance, please call 905-387-4455, or visit our office located on the second level above the food court adjacent to the red parking lot entry.
Our representatives provide the following services:
GIVE THE GIFT THAT’S ALWAYS A PERFECT FIT. THE CF SHOP! card IS REDEEMABLE AT THOUSANDS OF THE TOP SHOPPING, DINING, AND ENTERTAINMENT DESTINATIONS IN CF MALLS ACROSS CANADA AND CAN HOLD ANYWHERE FROM $5 TO $500 – THE AMOUNT YOU WANT TO GIVE IS UP TO YOU.
Visit our lock and charge charging stations to leave your phone in a secured slot and charge while you shop. Simply use your credit card as a key (no fees will be charged) to unlock the slot and retrieve your phone when you're done. The stations can be found on the upper level between Ashley Jewellers and Purdy's Chocolatier, as well as on the lower level towards the Food Court.
CF Lime Ridge is committed to ensuring you have an enjoyable shopping experience. Text us at 289-323-0723 for directions, shopping centre information, fashion tips, or even gift advice. Our Guest Services representatives are ready to help you in real-time during our hours of operation.
We have free WiFi! You can access our wireless internet under "CF Public WiFi", log in using either your Facebook account or personal email and you will be connected each time you visit our centre.
Take advantage of our wheelchair and walker loans to help with easy and accessible shopping. Simply register with us. Photo identification required.
If you have lost or found an item during your visit to Lime Ridge, please contact Guest Services at 905-387-4455 or visit our office located on the second level above the food court adjacent to the red parking lot entry.
Guest Services offers complementary coat and parcel check services for your convenience. You are welcome to leave your jackets and purchases at the office while you continue to shop (purses and personal belongings cannot be checked).
NEW COAT CHECK POLICY CHANGE
Proudly Supporting the Local Community
CF Lime Ridge is proud to announce a partnership with McMaster Children’s Hospital Foundation. A fee of $1.00 per coat and/or parcel will be charged for CF Lime Ridge Coat Check Services. All proceeds from our coat check service will be donated to McMaster Children’s Hospital Foundation.
From band aids to ambulances, Guest services works in partnership with our Life and Safety Team to ensure the safety of your visit is a priority. We can provide you with a band aid for scratches or an ambulance for emergencies.
Children’s single and double strollers are available for rent at Lime Ridge through a self-serve vending system. Single strollers are available for rent for $6 and doubles are available for $8. Credit cards, bills and change are accepted. Self-serve vending strollers are available at the following locations:
Lime Ridge is pleased to offer a new private Women's Nursing room located within the lower level washroom area adjacent to the food court. The private room includes a common nursing area with comfortable nursing chairs, and a play area to keep siblings entertained. The room also features two separate bathrooms with change tables and full washroom facilities.
Need a taxi? Stop by the Guest Services Desk and the staff will be happy to assist you in calling one for you.
Click Here for Service Disruptions and our Accessibility Policy.
Lime Ridge in the Community
As a proud member of our community, it is our privilege and social responsibility at Lime Ridge to support local non-profit charitable organizations.
We are happy to feature an organization on the Community Involvement Page to bring awareness to their cause and fundraising efforts. To have your organization featured below, please email Tasmiha Jaigirder at firstname.lastname@example.org. In the email please include the following information:
• A brief description of your non-profit organization and link to your website/PDF containing the organization’s information
• Contact Information.
Please note, all in-mall events or booth requests must be directed to our Specialty Leasing department. Please contact Leslie Legge Leslie.Legge@cadillacfairview.com for requests regarding in-property events/fundraising initiatives.
We look forward to hearing from you.