999 Upper Wentworth Street Hamilton, Ontario L9A 4X5
The City of Hamilton has created a by law which requires wearing a mask or face covering in indoor public spaces, including shopping malls effective July 20, 2020.
This means that, with some exceptions, all customers or visitors entering CF Lime Ridge are required to wear a mask or face covering while inside the shopping centre.
A mask or face covering is an additional measure we can take to reduce the spread of COVID-19 and keep each other safe. For more information, please visit Hamilton.ca.
Our knowledgeable Guest Service Representatives are dedicated to serving you with the utmost respect, understanding and care, and provide you with the latest centre information and any assistance, whether you are in the shopping centre or calling from home. Our mission is to make every visit an unforgettable shopping experience. For Guest Services assistance, please call 905-387-4455, or visit our office located on the second level above the food court at Entrance 4.
Our representatives provide the following services:
Give the gift of choice. Whether you’re looking for a way to say ‘thank you’, ‘happy birthday’, or ‘let’s go shopping’ – the CF SHOP! card says it all. Redeemable at thousands of the top shopping, dining, and entertainment destinations in CF shopping centres, the CF SHOP! card can hold any amount between $10 and $500 - how much you give is up to you and the funds do not expire.
Real-time access to your gift card balance now at your fingertips with LiVE by CF!
Download the LiVE by CF app and create a My LiVE account to get real-time access to your CF SHOP! card balances, so you always know how much you have left to spend while you're at the mall.
CF Lime Ridge is committed to ensuring you have an enjoyable shopping experience. Text us at 289-323-0723 for directions, shopping centre information, fashion tips, or even gift advice. Our Guest Services representatives are ready to help you in real-time during our hours of operation.
We have free WiFi! You can access our wireless internet under "CF Public WiFi", log in using either your Facebook account or personal email and you will be connected each time you visit our centre.
Take advantage of our complimentary wheelchair and walker loans to help with easy and accessible shopping. Simply register at Guest Services with photo identification.
If you have lost or found an item during your visit to CF Lime Ridge, please contact Guest Services at 905-387-4455 or visit our office located on the second level above the food court at Entrance 4.
Guest Services offers coat and parcel check services for your convenience. You are welcome to leave your jackets and purchases at the office while you continue to shop (purses and personal belongings cannot be checked).
CF Lime Ridge proudly support local community. A fee of $1.00 per coat and/or parcel will be charged for CF Lime Ridge Coat Check Services. All CF Lime Ridge coat check proceeds will go to a local community charity.
Click Here for Service Disruptions and our Accessibility Policy.
From band aids to ambulances, Guest services works in partnership with our Life and Safety Team to ensure the safety of your visit is a priority. We can provide you with a band aid for scratches or an ambulance for emergencies.
Children’s single and double strollers are available for rent at CF Lime Ridge through a self-serve vending system. Single strollers are available for rent for $6 and doubles are available for $8. Credit cards, bills and change are accepted. Self-serve vending strollers are available at the following locations:
CF Lime Ridge is pleased to offer a new private Women's Nursing room located within the lower level washroom area adjacent to the food court. The private room includes a common nursing area with comfortable nursing chairs, and a play area to keep siblings entertained. The room also features two separate bathrooms with change tables and full washroom facilities.
Need a taxi? Stop by the Guest Services Desk and the staff will be happy to assist you in calling one for you.
Need to power up? Now you can charge your vehicle while you shop. CF Lime Ridge is equipped with 20 Tesla Superchargers located in the south west overflow lot, off of Upper Wentworth, just north of the Lincoln Alexander Parkway. CF Lime Ridge also features three FLO Charging Stations including a universal charger compatible with most EV types, located in the parking lot adjacent to Entrance 1.