Fairview Mall Visitor Info

Visitor Information

Located at

CF Fairview Mall

1800 Sheppard Ave. East Toronto, Ontario M2J 5A7

Telephone(416) 491-0151

Hours of Operation Closed Today

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Welcome to Guest Services at CF Fairview Mall. It's our pleasure to assist you in any way that we can. In addition to shopping centre information, we offer a wide range of services, all with a smile.

Located centrally, on the upper level of the mall near Entrance #4.

Phone: 416-491-0151


CF Fairview Mall is committed to ensuring you have an enjoyable shopping experience. Text us at 647-793-3973 for directions, shopping centre    information, fashion tips, or even gift advice. Our Guest Services representatives are ready to help you in real-time during our hours of operation. 


Download our CF SHOP! app to your smartphone and navigate your way around CF Fairview with turn-by-turn directions on our interactive map. Our indoor positioning with blue-dot technology will help you search and find everything you need from dining options, your favourite retailers and more, all at your fingertips for your convenience. 

Looking for a store while shopping with us? Try our new digital directory located on our lower level to help you find your way!

THE CF SHOP! card®

Give the gift that’s always a perfect fit. The CF SHOP! card is redeemable at thousands of the top shopping, dining, and entertainment destinations in CF malls across Canada and can hold anywhere from $5 to $500 – the amount you want to give is up to you.


Click Here for Service Disruptions and our Accessibility Policy.


Self-serve vending strollers are located on the Upper Level, in front of TD Bank (Entrance #5). There is a $6 rental fee. The machine accepts credit cards and cash, with change-making capabilities. Upon return of the stroller, customers will receive a $1 rebate. All of Fairview Mall's stroller revenue is donated.


Wheelchairs are available on loan from Guest Services for the convenience of elderly or handicapped patrons on a first come first serve basis. There is no fee required. Wheeltrans stops are found at Entrance 6 where automated doors are located.


If you have lost an item or find one during your shopping trip to CF Fairview Mall, please contact our Security & Life Safety team at 416-491-0151 ext. 2.

Nursing Room

A private Women's Nursing Room located on the lower level adjacent to the Dining Hall. 

First Aid

From band-aids to ambulances, Guest Services works in partnership with our Security & Life Safety Team to ensure the safety of your visit is a priority. We can provide you with a band-aid for scratches or an ambulance for emergencies.

Transportation Services

Zip Car Rental

Located on the south parking lot, facing Sheppard Ave E.

Fairview's Zip Cars:

- $8 per hour (Mazda 3 sedan) - $11.25 per hour (Honda CRV)Click here for more information and to register.

Lock-Out Service & Car Boosting

If you're ever in a situation where you lock your keys in your car or your car battery needs a boost, visit Guest Services and we will provide this service free of charge.

Need a Taxi?

Visit Guest Services and we are happy to call a taxi for you!

Mall Walkers

An alternate to the outdoors, CF Fairview Mall provides a comfortable walking environment year round. Walkers are welcome between 7:00am and 9:30am everyday. Visit Guest Services or call us at 416-491-0151 for more information.


Need to power up? Now you can charge your vehicle while you shop. CF Fairview Mall is equipped with one level 3 DC Flo fast charger (CHAdeMO & CCS Combo) and two level 2 Flo chargers. Electric vehicle charging stations are located on the lower level of the parking deck, near entrance 2.




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Fairview Mall