Image of Santa Visit 2019

Visit with Santa

Start Date: Sat Nov 16, 2019
End Date: Tue Dec 24, 2019


Pre-purchase your ticket for this experience to guarantee your reservation. This experience includes:

  • Storytime with Santa
  • 3 professional digital photos
  • Keepsake holiday book - “A Magical Canadian Christmas” by Jackie Burns
  • Email from Santa on Christmas Eve

Duration: 30 minutes
Price: $17 plus HST

The Sensitive Santa program was designed with Autism Speaks Canada and is for individuals with autism and their family members. Designed with less wait times and lighter crowds, this Santa visit is more enjoyable for families living with ASD.

How is the experience different?

  • The experience with Santa is booked for one child with ASD and their family only
  • The Sensitive Santa event timing is on lighter days and lighter times during our activation calendar
  • Our Santa(s) have been trained on how to work with children on the autism spectrum

Each child will gather around for storytime where Santa will read a special holiday book, “A Magical Canadian Christmas”. After storytime, our Elves will invite them for a visit and photo with Santa. Each child will receive 3 professional digital photos, a copy of the keepsake Holiday book, “A Magical Canadian Christmas” by Canadian author, Jackie Burns and a surprise email from Santa on Christmas Eve! Pre-purchase your ticket for this experience to guarantee your reservation. You will receive a reminder email 48-hours in advance of your booking.

Duration: 10 minutes
Price: $17 per child plus HST

Children will enjoy a visit with Santa. Parents/guardians are encouraged to take photos with their own camera/device. Each child will receive a ME to WE colouring sheet and a surprise email from Santa on Christmas Eve!

Pre-book your ticket for this experience to guarantee your reservation. You will receive a reminder email 48-hours in advance of your booking.
Duration: 5 minutes
Price: Free

Bring your pet for a special photo with Santa!

*All pets must be up-to-date on their shots and must either be on a leash (only solid leashes no more than 2 metres long. Retractable leashes are not allowed) or in a lightweight cage or pet carrier. Owners will be responsible for their pets at all times.

Pre-purchase your photo package of for this experience to guarantee your reservation. Each photo package includes 3 professional digital photos. You will receive a reminder email 48-hours in advance of your booking. 

Price: $17 plus HST / per pet

LOCATION: Santa's workshop will be located on Level 2, by Entrance 5 and Club Monaco.

We’ll be sure to send you an appointment reminder email 48 hours beforehand to make sure you’re ready to go.

CANCELLATION POLICY: Santa understands plans sometimes change. Please complete this form at least 48 hours prior to your scheduled time to cancel or change your reservation. 

HAVE QUESTIONS? Check out our FAQ's below or text (647) 793-3973.


The Storytime Santa experience will be 30 minutes. This includes a story with Santa as well as time for your child to interact with Santa. Photos are to be taken by a parent or guardian.


Meet & Greet Santa duration is around 5 minutes.

A Visit with Santa is $17 plus HST. This includes your time with Santa and the opportunity for you to take a photo with your child and Santa on your device.

A visit with Meet & Greet Santa is free. Reservations are still required.

The program is intended for children ages 3-8, but everyone is welcome.

Yes, Santa can see more than one child from your family during your visit. Reservations are one per child. Up to two parents/guardians per child. If you have multiple children in your family, you will need to purchase multiple tickets.

Santa's Log Cabin is located on Level 2 by Entrance 5 and Club Monaco.

Please arrive 5-10 minutes before your reservation. Lineups will form inside the mall near La Vie en Rose. Once you're there, show your reservation confirmation to one of Santa's helpers and they'll let you know what to do next.

You can book your visit with Santa by clicking on one of the Buy Tickets buttons above. From there you'll be taken to another site where you will select an available date and time in our booking calendar and will complete your payment details and any additional information. Once you're done, your confirmation and reservation will be emailed to you.

Your confirmation has been sent to the email address you entered when you booked your reservation.

To change your reservation, you must cancel and re-book. Cancellations can be made here. You will need to book a new timeslot if you'd sill like to visit Santa. Please note that availability may be limited when rebooking. 

Reservations will be available as long as there are spots remaining in the calendar.

Yes, during your visit with Santa there will be time for you to take photos.

Walk ups will be accepted if there are spots remaining in the calendar. Should a spot be available at the time of the walk up, the reservation and payment will need to be completed through our online booking calendar using a personal device before the visit begins. Santa staff will not be able to accept cash or credit payments on the spot.

Yes, all children, even those under the age of 1, require a ticket.

Once submitted, it can take 3-10 business days to have the cancellation request processed and subsequently refunded.

Yes. This holiday season, CF Fairview Mall is proud to dedicate a portion of ticket sales to Autism Speaks and the BeYOUth Project program designed by the Toronto Police Service in support of Unity Charity. 


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